Awards & Recognitions Innovation Award Global Telecom Business 2011 - London Awarded for best service innovation project Service Award Activ8 2014 & 2017 - Lahore Awarded the Service appreciation award Leader of the Year IQPC - Call Center Excellence Award 2014 Las – Vegas USA Declared winner for the call center award for 2014 Best Outsourced Provider IQPC-Call Center Excellence Award 2016 Las – Vegas USA Runner-Up for the best outsource call center provider ISO 9001: 2015 & ISO 18295 – 1: 2017 SGS 2018 & 2020 Norway Completed ISO certification for customer service Best Customer Service Etisalat 2018 Dubai - UAE Best in customer service amongst group